Avast Mac Whitelist
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Sometimes Avast Antivirus may be blocking you from running a program or accessing a web page, which you know is totally safe. Usually, it’s because of the low application occurrence within the Avast community. Therefore, Avast can’t properly tell if the program is safe or not, and will try to protect you.

Also, Avast detects so-called ‘Potentially Unwanted Programs‘, which are actually wanted in some cases, and so-called ‘False-Positives‘, which means the program is safe but Avast’s detection is wrong. Unfortunately this often happens with popular games and services like League of Legends (LoL), Steam, GoG Galaxy, Minecraft, uTorrent, BitTorrent, Windows Update, Google, Java, Chrome and other launchers which are being often updated. Usually the false-positive detection lasts only a few hours, but can be very annoying.

Quick Summary

Make sure the blocked file or webpage is not malicous by testing it at www.virustotal.com
Add it as exception by going to Avast user interface » Settings » General » Exclusions
Confirm by clicking OK

Read more detailed steps and other options including screenshots below.

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Excluding certain files or websites from scanning in Avast Antivirus. If you are unsure about a file, you can scan it in Virus Total, or add the file to the Virus Chest and submit it to the Avast Threat Labs. For more information about Virus Chest, please refer to the following article. Mac Android iPhone/iPad IoT Security. Avast file whitelisting is a service provided mainly to software developers to reduce the risk of false positive detections. A false positive is any clean file flagged as malicious. Avast reserves the right to refuse to whitelist any application. Anyway, we are in the process of looking into getting Avast to whitelist our files, but this stuff happens all the time with anti-virus software. Been doing this for 10+ years, every build seems to hit issues withe some anti-virus out there.

When Avast blocks something, you will always get a pop-up notification informing you about the threat.

Solution/Fix for the Invalid Certificate Issue Caused by the HTTPS Scan

Recently a lot of Avast users (especially the ones running Windows XP) are experienced an issue when Avast has been blocking several major websites because of the invalid cloudflaressl.com certificate. The full message on the pop-up is ‘Avast Web Shield has blocked access to this page because the following certificate is invalid: [name of the certificate]‘.

To fix this try one of the following actions:

Disable HTTPS scanning by going to settings » Active Protection » Web Shield » Customize » Main settings » Un-check ‘Enable HTTPS scanning‘ and restart your computer

Disabling HTTPS Scanning in Avast 2018 Web Shield Settings

Solution/Fix When Avast is Blocking Internet Connection Completely

Sometimes Avast may even block completely the Internet access so user is not able to visit any website. If this happens to you, try one of the following actions:

Repair your Avast installation by going to Programs » Uninstall a program » Avast » select Repair and restart your computer
Disable HTTPS scanning by going to settings » Active Protection » Web Shield » Customize » Main settings » Un-check ‘Enable HTTPS scanning‘ and restart your computer

Solution/Fix When Avast is Blocking Specific Website, Program or Game

There are two ways to unblock any program or website from Avast blocking. Please note, you should do it only if you are 100% sure the blocked file is safe for you and your computer. Even if you own the blocked site, doesn’t mean it wasn’t hacked and injected with dangerous malware. For checking the program/file with other Antivirus vendors, you can use online detection at VirusTotal.

Avast Mac Whitelist

1. Add Blocked Program or Website to Exclusion List (Whitelist) to Unblock it

Using the exceptions in Avast you can simply add any file or URL to the list of exclusions and exclude it from scanning and shield protection, therefore also from blocking. For more information about adding exceptions, check our full guide ‘How to Add File/Website Exception into Avast Antivirus 2018‘.

Adding File/Folder/Program/Website URL Exception into Avast 2018

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2. Temporarily Turn Off Avast Protection

If you want install or run a program but it’s being blocked by Avast you can simply turn off Avast shields for a short period of time. For more information about turning off Avast or it’s shields, check our full guide ‘How to Turn Off (Pause, Disable) Shields in Avast Antivirus 2018‘.

Temporarily Disabling Avast Protection from the Windows Tray

3. Report a False Positive Detection to Avast

We also strongly suggest to report the detection you believe is a false positive directly to Avast team. They will look into it and eventually confirm the reported file, software, or website is clean.

Link to report is included on every in-product pop-up displayed when the harmful webpage or file is blocked. Just click on ‘Report the file as a false positive‘.

Avast Web Shield Has Blocked a Harmful Webpage or File Pop-up

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Then you need to fill-in following simple form. In the additional info you can add a link from VirusTotal scan. Don’t forget to check the option ‘I know what I’m doing‘ and click on ‘Submit‘.

Avast In-product Form for Reporting False Positive Detection of Files or Websites

Alternatively you can use the official web form for reporting false positive detection.

Official Avast Web Form for Reporting False Positive Detection of Files or Websites

Additional Notes

Although we have used Avast Free Antivirus 2019 screenshots in this article, these steps are also appl

Avast For Mac Whitelist